Club Policies

Abusive Behaviour

Birmingham Moseley Rugby Club (the ‘Club’) supports and is fully committed to upholding the core values of the RFU including, without limitation, RESPECT:

Mutual respect forms the basis of our sport. We hold in high esteem our sport, its values and traditions and earn the respect of others in the way we behave. We respect our match officials and accept their decisions. We respect opposition players and supporters. We value our coaches and those who run our clubs and treat clubhouses with consideration.

This statement is designed to make it clear to employees, stakeholders, supporters, and everyone connected the Club, that the Club’s has a zero tolerance attitude to all forms of harassment and abuse, including, but not limited to, that of a racial or sexual nature.

It is further designed to promote good relations between persons of different ethnic or national groups, persons of different genders (including transgender individuals) and to preserve the good name of the Club.

The Club condemns harassment and abuse in any form, either on or off the pitch. The Club aims to create and maintain a working and spectating environment free from all forms of harassment and abuse.

Everyone connected with the Club has a responsibility to prevent harassment or abuse, whether racial, sexual or in any other form.

Racial, homophobic or discriminatory abuse, including  threatening behaviour, foul or abusive language will not be tolerated by the Club and may amount to criminal behaviour. Any individual, including spectators, who engages in such behaviour may have their employment with the Club terminated, and/or be reported to the police and/or receive a life ban from the Club.

Conduct contrary to this statement, may be addressed in accordance with any procedure established by the Club.

David Warren               Peter Hill

Chairman                      Club President

Racism and Abusive Behaviour

Complaints Procedure

  1. Birmingham Moseley Rugby Club (the ‘Club’) has a zero tolerance attitude towards all form of harassment and abuse, including, but not limited to, racism and sexism.
  2. Any complaint as to any alleged harassment or abuse shall be submitted in writing to the Club, setting out full details of any incident(s) concerned.
  3. Such written complaint shall be considered by the board of the Club (the ‘Board’) who will determine, in its sole discretion, what action, if any, is appropriate.
  4. The Board may refer the matter for determination by a formal hearing process.
  5. In that event,  the complaint will be heard by a panel of three club members to be chaired by a member of the Board (the ’Panel’)
  6. The Panel shall have sole discretion to proceed in any manner it sees fit subject always  to proceeding in a fair and just manner.
  7. Any decision made by a Panel as above shall be ratified by the Board and notified to the concerned party in writing with 7 days of the Panel’s decision (the ‘Notification’).
  8. Any person subject to a decision made by the Panel shall have the right of appeal,.
  9. Any intention to appeal must be sent in writing to the Club within 7 days of the Notification having been sent out (ether by email or by post) by the Club.
  10. The appeal shall be heard by a single member of the Board who is legally qualified or a legally qualified individual appointed by the Board (the ‘Appeal Officer’).
  11. The appeal will proceed by way of a rehearing and may proceed as  the Appeal Officer sees fit in his/her absolute discretion subject always  to proceeding in a fair and just manner.
  12. The Appeal Officer’s decision shall be ratified by the Board and  be final.
  13. The party concerned shall be notified in writing of the Appeal Officer’s decision.
  14. At the sole discretion of the Board, this procedure, or part of it, may be used in relation to any other disciplinary or grievance issue.

Club Match Day Rules

1. The Club reserves the right of admission to the ground.

2. The Club reserves the right for its management, servants or agents to remove from the ground any person who does not comply with these Ground Regulations, The Rules & regulations of the English Rugby Football Union (RFU) and/or the Safety of Sports Grounds Act 1975 or whose presence within the ground is or could reasonably be construed as constituting a source of danger, nuisance or annoyance to another person or persons.

3. Spectators are expected to comply with any reasonable request made over the Public Address System or by the Club management, the Ground Safety Officer or members of the emergency services.

4. Persons failing to comply with instructions from the Club Management or authorised agent(s) may be ejected from the ground.

5. Any person or persons attempting to gain entry to a ticketed event without a valid ticket will be removed from the ground.

6. It is an offence to use foul or offensive language, obscene chanting or racial abuse. The Club will take action against individuals indulging in such behaviour.

7. Fireworks, smoke canisters, knives, bottles, glass, cans and other similar articles or containers which could be used as a weapon or projectile are not permitted in the ground.

8. Any person found damaging or defacing the ground may be prosecuted.

9. The importation of alcohol into the ground is forbidden.

10. Purchasing alcohol on behalf of a minor is illegal.

11. The throwing of objects on to the pitch is forbidden.

12. The climbing of floodlights or fencing is forbidden.

13. The smoking of cigarettes, cigars, pipes, e-cigarettes/vaping is forbidden within any building or within the stand seating area.

14. The taking, smoking or inhaling of any Class of illegal drug is forbidden within the ground.

15. Only persons authorised by the Club may collect charitable donations from the public.

16. All rugby matches played at the ground shall be played in accordance with the rules and regulations of the RFU and laws of the game.

17. Play cannot be guaranteed to take place at any specific day or at any particular time and the Club reserves the right to change its advertised RFU Championship and/or Club fixture without notice or liability.

18. Unauthorised persons are forbidden from entering the field of play except if directed in an emergency.

19. No glass drinking vessels, bottles or cans are to be taken, used or placed outside of ground buildings either before, during or after a match.

20. Spectators leaving the ground during an event must retain their ticket which must be produced for re-entry.

21. Children under 10 years of age shall be under the supervision of a responsible adult at all times.


Privacy Policy

We take the privacy of our customers and employees very seriously and take great care to protect their personal information at all times.This privacy policy explains what information we collect about customers and employees, how we make use of it and the steps we take to ensure it is kept secure. It also explains the rights of our customers under the latest Data Protection Legislation and how to contact us in relation to any queries involving this data.Our privacy policy is maintained by us and updated and reviewed regularly to ensure that it meets changes in the law.Birmingham Moseley Rugby uses your personal data to manage and administer your membership and your involvement with its teams and club, and to keep in contact with you for these purposes. It uses data for hospitality purposes when booking out rooms.We may use the information to improve our products and services.Some data is shared with the RFU, who use your data to regulate, develop and manage the game.Where we or the RFU rely on your consent, such as any consent we seek for marketing, you can withdraw this consent at any time.Amongst the data we collect from you may be medical (including injury) information. We will hold this where you (or your parent) have given consent, so that we can ensure we are aware of your condition and can that you are supported appropriately.Where you work in a particular role within the game, you may be required to undergo a Disclosure & Barring Service check using the RFU’s eDBS system. The result of this check will be input into your Game Management Service (GMS) record.

What does this policy cover?

This policy describes how Birmingham Moseley Rugby Club (also referred to as “the Club”, “we” or “us”) will make use of the data we handle in relation to our members, players and customers, including our use of the Game Management System (“GMS”) provided by the Rugby Football Union (“RFU”). The policy also describes the RFU’s use of data on GMS.It also describes your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.What information do we collect?We collect and process personal data from you or your parent when you join and when we carry out annual renewals of your membership.Personal information will be required when ordering over our website or making bookings for any of our hospitality areas. This may include:

  • Your name
  • Your gender,
  • Your date of birth,
  • Your RFU ID (as assigned in GMS)
  • Your home address, email address and phone number;
  • Your passport and NI details, where we have to check your eligibility or ability to work for us;
  • Your type of membership and involvement in particular teams, or any key role you may have been allocated, such as Chair, Safeguarding Lead, Membership Secretary etc.;
  • Your payment and/or bank account details, where you provide these to pay for membership;
  • Your marketing preferences, including any consents you have given us;
  • Your medical conditions or disability, where you provide this to us with your consent (or your parent’s consent) to ensure we are aware of any support we may need to provide to you.
  • Credit or debit card details to process and fulfil orders and bookings.

Some information will be generated as part of your involvement with us, in particular data about your performance, involvement in particular matches in match reports and details of any disciplinary issues or incidents you may be involved in on and off the pitch, such as within health and safety records.What information do we receive from third parties?Sometimes, we receive information about you from third parties. For example, if you are a child, we may be given information about you by your parents.We may receive information relating to your existing registrations with other clubs or rugby bodies or disciplinary history from the RFU through GMS. Additionally, for certain role holders or those working with children, we may receive information from the Disclosure and Barring Service and RFU on the status of any DBS check you have been required to take.How do we use this information, and what is the legal basis for this use?We process this personal data for the following purposes:

  • To fulfil a contract, or take steps linked to a contract: this is relevant where you make a payment for your membership and any merchandise or enter a competition. This includes:
    • Taking payments;
    • Communicating with you;
    • Providing and arranging the delivery or other provision of products, prizes or services;
  • As required by the Club to conduct our business and pursue our legitimate interests, in particular:
    • We will use your information to manage and administer your membership and your involvement with its teams and club, and to keep in contact with you for these purposes;
    • We will also use data to maintain records of our performances and history, including match reports, score lines and team sheets;
    • We will use information to perform the services you have requested such as processing orders form the on-line shop and function and hospitality events
    • We use CCTV cameras to maintain the security of our premises, and may use this video to investigate incidents at the Club or its premises
    • We may choose to send you promotional materials and offers by post or by phone, or by email where we want to send you offers relating to similar products and services that you have already
  • Where you give us consent:
    • We will send you direct marketing or promotional material by email;
    • We may handle medical or disability information you or your parent provides to us, to ensure we support you appropriately;
    • On other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
  • For purposes which are required by law:
    • We maintain records such as health and safety records and accounting records in order to meet specific legal requirements;
    • We ensure, where you will work with children, that you have undergone an appropriate DBS check – this is also carried out with your consent.
    • Where you hold a role at the Club requiring us to check your right to work, we may process information to meet our statutory duties;
    • We may respond to requests by government or law enforcement authorities conducting an investigation.

How does the RFU use any of my information?

The RFU provides GMS, but make its own use of the following information:

  • Your name;
  • Your gender;
  • Your date of birth;
  • Your RFU ID (as assigned in GMS);
  • Your home address, email address and phone number; and
  • Your type of membership and involvement in particular teams at the Club, or any key role you may have been allocated, such as Chair, Safeguarding Lead, Membership Secretary etc.

The RFU uses this information as follows:

  • As required by the RFU to conduct its business and pursue its legitimate interests, in particular:
    • Communicating with you or about you where necessary to administer Rugby in England, including responding to any questions you send to the RFU about GMS;
    • Administering and ensuring the eligibility of players, match officials and others involved in English rugby – this may involve the receipt of limited amounts of sensitive data in relation to disabled players, where they are registered for a disabled league or team, or in relation to anti-doping matters;
    • Maintaining records of the game as played in England, in particular maintaining details of discipline and misconduct;
    • Monitoring use of GMS, and using this to help it monitor, improve and protect its content and services and investigate any complaints received from you or from others about GMS;
    • Maintaining statistics and conducting analysis on the make-up of rugby’s participants;
    • Ensuring compliance with the current RFU Rules and Regulations including those on the affiliation of clubs, referee societies, constituent bodies and other rugby bodies, and registration of players; and
    • Communicating with you to ask for your opinion on RFU initiatives.
  • For purposes which are required by law:
    • The RFU will ensure, where you will work with children and where this is required, that you have undergone an appropriate DBS check – this is also carried out with your consent.
    • The RFU may respond to requests by government or law enforcement authorities conducting an investigation.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below in the “How do I get in touch with you or the RFU?” section.

Who will we share this data with, where and when?

Some limited information may be shared with other stakeholders in rugby, such as other clubs, Constituent Bodies, referee societies, league organisers, so that they can maintain appropriate records and assist us in organising matches and administering the game.Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our or the RFU’s legitimate interests in compliance with applicable laws.Personal data will also be shared with third party service providers, who will process it on our behalf for the purposes identified above. Such third parties include the RFU as the provider of GMS and providers of website hosting and online salesWhere information is transferred outside the EEA, and where this is to a stakeholder or vendor in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor’s Processor Binding Corporate Rules. A copy of the relevant mechanism can be provided for your review on request.

What rights do I have?

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format.In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.You have the same rights for data held by the RFU for its own purposes on GMS.To exercise any of these rights, you can get in touch with us– or, as appropriate, the RFU or its data protection officer – using the details set out below. If you have unresolved concerns, you have the right to complain to the Information Commissioner’s Office.Much of the information listed above must be provided on a mandatory basis so that we can make the appropriate legal checks and register you as required by RFU Rules and Regulations. We will inform you which information is mandatory when it is collected. Some information is optional, particularly information such as your medical information. If this is not provided, we may not be able to provide you with appropriate assistance, services or support.

How do I get in touch with you or the RFU?

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at or by writing to Birmingham Moseley Rugby, Billesley Common, Yardley Wood Road, Birmingham, B13 0HNIf you have any concerns about how the RFU process your data, you can get in touch at or by writing to The Data Protection Officer, Rugby Football Union, Twickenham Stadium, 200 Whitton Road, Twickenham TW2 7BA

How long will you retain my data?

We process the majority of your data for as long as you are an active member and retain for up to 6 years after this.Where we process personal data in connection with performing a contract or for a competition, we keep the data for 6 years from your last interaction with us.We will retain information held to maintain statutory records in line with appropriate statutory requirements or guidance.The RFU will maintain records of individuals who have registered on GMS, records of DBS checks and the resulting outcomes and other disciplinary matters for such period as is set out in the RFU’s privacy notice to be set out on of your involvement in a particular match, on team sheets, on results pages or in match reports may be held indefinitely both by us and the RFU in order to maintain a record of the game.